Elevated Core Health
Effective Date: 10/28/2026
Your Privacy Matters
Elevated Core Health is committed to protecting the privacy and confidentiality of your personal health information. This Notice of Privacy Practices explains how your health information may be used and disclosed, your rights regarding that information, and our responsibilities to protect it.
Please review this notice carefully. If you have questions about our privacy practices or your rights, please contact our office using the information provided at the end of this notice.
1. Our Responsibilities
We are required by applicable law to maintain the privacy and security of your protected health information (PHI). Protected health information includes information about your health, the health care services you receive, and payment for those services that can identify you.
We are required to provide you with this notice explaining our legal duties and privacy practices, follow the terms of the notice currently in effect, and notify affected individuals when a breach of unsecured protected health information requires notification under applicable law.
We will not use or disclose your protected health information except as described in this notice or as otherwise permitted or required by law. Certain uses and disclosures require your written authorization.
2. How We May Use and Disclose Your Health Information
We may use and disclose your protected health information for the following purposes, as permitted by applicable law.
Treatment
We may use or disclose your health information to provide, coordinate, or manage your health care and related services. This may include sharing relevant information with other health care professionals involved in your care when permitted by law.
Payment
We may use or disclose your health information to obtain payment for services provided to you. This may include billing, payment processing, eligibility verification, and other activities necessary to determine coverage or collect payment.
Health Care Operations
We may use or disclose your health information for health care operations, including quality assessment, practice administration, reviewing the effectiveness of services, staff training, and other activities permitted by law.
Appointment Reminders and Communications
We may contact you regarding appointments, scheduling, follow-up care, or other matters related to your treatment. We will make reasonable efforts to respect your communication preferences and protect the confidentiality of your information.
Business Associates
We may share your health information with service providers who perform functions on our behalf, such as billing, technology support, or administrative services, when permitted by law. These service providers may be required to safeguard your information under applicable agreements and legal requirements.
Legal Requirements
We may use or disclose your health information when required by federal, state, or other applicable law.
Public Health and Safety
We may disclose health information for certain public health activities, to report abuse or neglect when required or permitted by law, or to help prevent or lessen a serious and imminent threat to health or safety, as permitted by law.
Health Oversight and Legal Proceedings
We may disclose health information to authorized government agencies for legally authorized oversight activities. We may also disclose information in response to a court order or other lawful process when permitted or required by law.
Other Permitted Disclosures
We may use or disclose your health information for other purposes authorized or permitted by applicable law. When the law requires your written authorization, we will obtain it before making the disclosure.
3. Uses and Disclosures Requiring Your Authorization
Uses and disclosures of your health information that are not described in this notice or otherwise permitted by law will generally require your written authorization.
For example, certain uses and disclosures for marketing purposes, disclosures that constitute a sale of protected health information, and most uses and disclosures of psychotherapy notes require authorization when applicable law requires it.
You may revoke an authorization in writing at any time, except to the extent that we have already acted in reliance on that authorization or applicable law provides otherwise.
4. Your Rights Regarding Your Health Information
You have the following rights regarding your protected health information, subject to applicable legal requirements and exceptions.
Right to Inspect and Obtain Copies
You may request to inspect or obtain a copy of health information maintained in your designated record set. We may require your request to be submitted in writing.
We may charge a reasonable, cost-based fee when permitted by law. In certain circumstances, your request may be denied as permitted by law, and you may have the right to request a review of a denial.
Right to Request an Amendment
If you believe information in your health record is incorrect or incomplete, you may request an amendment in writing and explain the reason for your request.
We may deny your request in certain circumstances permitted by law. If we deny your request, we will provide an explanation and information about your available rights.
Right to Request Confidential Communications
You may request that we communicate with you about your health information in a particular way or at a specific location. For example, you may ask us to contact you at a particular telephone number or mailing address.
We will accommodate reasonable requests as required by law.
Right to Request Restrictions
You may request restrictions on how we use or disclose your health information for treatment, payment, or health care operations, or on disclosures to certain individuals involved in your care.
We are not generally required to agree to every requested restriction. However, we must agree to certain restrictions when required by law, including qualifying requests involving disclosures to a health plan for payment or health care operations when the relevant service has been paid for in full out of pocket and other legal conditions are satisfied.
Right to an Accounting of Disclosures
You may request an accounting of certain disclosures of your health information made during the period permitted by law.
The accounting does not include every disclosure. Certain disclosures, such as those for treatment, payment, and health care operations, may be excluded.
Right to a Copy of This Notice
You may request a paper copy of this Notice of Privacy Practices at any time, even if you previously agreed to receive it electronically.
Right to Choose Someone to Act for You
If you have granted someone medical power of attorney or if someone is your legal guardian or other authorized personal representative, that person may exercise certain privacy rights on your behalf as permitted by law.
We may verify the person’s authority before acting on a request.
Right to Receive Notice of a Breach
You have the right to receive notification when a breach of your unsecured protected health information requires notification under applicable law.
5. How to Exercise Your Rights
To exercise any of the rights described in this notice, please submit your request to Elevated Core Health using the contact information below.
We may ask you to provide additional information to verify your identity or clarify your request. We will respond within the timeframes required by applicable law.
6. Complaints About Privacy Practices
If you believe your privacy rights have been violated, you may file a complaint with Elevated Core Health or with the U.S. Department of Health and Human Services, Office for Civil Rights.
To submit a complaint to our practice, contact our Privacy Officer using the email address listed below.
You may also submit a complaint to the Office for Civil Rights through the U.S. Department of Health and Human Services website or by using its published complaint procedures.
We will not retaliate against you for filing a privacy complaint or exercising your rights under applicable law.
7. Changes to This Notice
We reserve the right to change our privacy practices and the terms of this notice as permitted by law. Any revised notice will apply to the health information we maintain, including information created or received before the revision, as permitted by applicable law.
The current version of this notice will be made available on our website and upon request.
8. Contact Information
If you have questions about this notice, wish to exercise your privacy rights, or need to submit a privacy complaint, please contact us.
Elevated Core Health
Practice Address:
4500 Belvedere Road, Suite D
Haverhill, FL 33415
Practice Phone:
+1-866-604-8007
Practice Email:
drhodes@elevatedcorehealth.com
Privacy Officer / Privacy Complaints Contact:
clientsupport2@elevatedcorehealth.com
Please contact our Privacy Officer if you have concerns about how your health information is used, disclosed, or protected.
Thank you for trusting Elevated Core Health with your care. We are committed to respecting your privacy and protecting the confidentiality of your health information.
